We tried to make a claim for damage caused by snow last year. Worst snow we have ever had with over a foot covering the roof. They said we wernt covered because the snow wasnt deep enough!Am in the middle of another claim now for rat infestation that isnt going well. Insurance is supposed to give piece of mind is it not. All Halifax Emergency cover does is add to the stress.They only charge £58/year. Charge a bit more I say but invest in customer service and actually supporting your customers when they need you
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It is named after the town of Halifax, West Yorkshire where it was founded as a building society in 1853.