Halifax have delighted in leaving a confused, vulnerable 82 year old lady in a shocking state! They have denied storm Henk ever took place and refuse to help this lady. Apparently the damage to her roof just happened and the fact there was a named storm doesn’t matter because according to them there was no storm! They have seen an elderly, confused, visibly upset lady and lied to her as a way of getting out of paying to fix her roof. This lady has been with Halifax for 50 years and never put a claim in till now. She still believes insurance is there to help and can’t understand why she is being treated this way. Halifax hang your head in shame!
Claim your business profile now and gain access to all features and respond to customer reviews.
It is named after the town of Halifax, West Yorkshire where it was founded as a building society in 1853.