Reported a suspected scam within minutes of transaction but they refused to stop payment had to wait 14 days to see if I received product of which I received wrong product and I battle with company has they want me to pay for this returning before refund which worry me Contacted bank the lady I spoke to had poor English and struggling to understand me then the call was cut off and I didn't receive a call back where are the safeguards for me really disappointed being with this bank over 20 yrs
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It is named after the town of Halifax, West Yorkshire where it was founded as a building society in 1853.