I had missed call from Halifax as I put a claim through on behalf of my 86 Yr old mum who had lost hot water and heating due to leak pipe. The Halifax rep left message on my voicemail. I can only assume that this person is working from home and not the office as the Internet was so bad and I only got garbled message and got part of the phone number to call back. I was hoping the caller would call again today but no avail. How am I supposed to progress this when Halifax can't even get their reps to use a decent phone line. It's all so frustrating and completely unprofessional way of running a company!! Come on Halifax you can do better than this!!!!
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It is named after the town of Halifax, West Yorkshire where it was founded as a building society in 1853.