If I could give zero stars I would. First, Halifax Home Emergency Insurance... tried to claim twice for both a water escape and a roof leak. The water escape wasn't covered because the pipe was concealed in a wall and the roofing contractor would come out in a week's time. Emergency has a different meaning to them.Then there's Halifax Home Insurance. After getting the water escape fixed myself they took months to repair the damage, pennypinched on the materials and were incredibly difficult to deal with. As expected, then hiked the insurance premium significantly the next year. Only renewed as work was not quite complete.Avoid at all costs and look elsewhere.
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It is named after the town of Halifax, West Yorkshire where it was founded as a building society in 1853.