I have only given a star so I could write the review, they don't deserve any stars. Had a major leak from a washing machine that leaked badly that my floor has given way in the kitchen. I have a 2ft void under the house, and the machine is currently sitting on joyce and under the units and floor has gone too. they asked to get 3 quotes but they don't honor the quotes they want their cowboy contactors in who they only pay an hourly rate to do the work ( not good quality trades people) I refuse to have their contractors in and want no hassle a good tradesman who can do it and if anything goes wrong you know where they are. the whole kitchen floor has to be replaced including the moisture proof floor, unit cacus on one side. it has taken them 13 weeks and no joy so now going to ombudsman they are the worse ever and will never want to use them ever again. They go on holiday during your claim and no one deals with it in their absence a con total con don't want to pay out what it should be rip off Britain. Halifax offered me £150 compensation which i declined.
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It is named after the town of Halifax, West Yorkshire where it was founded as a building society in 1853.