Absolute nightmare to deal with. The DD was set up and they have not taken out. Had 3 letters confirming everything is fine for DD and not checked ( as trusted them to take out as normal) but no. Passed from pillar to post over 3 hours and had a very unhelpful member of staff who was rude. Worst company ever dealt with and am going to terminate as there must be better ones out there. Complaint not resolved either. Shameful that Lloyds and Halifax would even be linked with this firm. Very disappointed.
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It is named after the town of Halifax, West Yorkshire where it was founded as a building society in 1853.