I would rather trust a pedafile to babysit my children than ever use Hometogo again. We rented a house for 4 nights in Flagstaff AZ that was advertised as having AC. Deception! It was only air conditioned in the mater bedroom. The rest of the house was very hot! It was advertised as having TV and wifi. The wifi speed was only 1.48 Mpbs which is slower than a turtle crawling backward. This made the TV unusable. When I contacted the managing realtor they said they knew there was only AC in the bedroom "BUT IT COOLS OFF AT NIGHT! If you have a problem Hometogo cannot be contacted except via text so you cannot get anyone to immediately respond. We were only able to stay one night and had to get a motel for the next 3 nights. We basically blew $750.00. I have sent them a detailed email but all I have received is "Someone will contact you in 24-48 hours. THERE IS NO IMMEDIATE CONTACT NUMBER. I assume they will state "Why didn't you contact us. I called the number provided and got the realtor. She said there was nothing she could do. When I asked for a number to contact Hometogo she said she didn't have any. They will take your money and slam the door in your face. The next thing I expect to get is someone from an island telling me "NOT TO WORRY! Yeah right! I wish I could give a negative star rating because there don't deserve one star. It is shameful to falsely advertise a property like they do. And if it is just the realtor who provides the description then I would never trust them. BTY the realty company is West Reality USA Flagstaff.
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