I have only recently become a Cogeco customer as of January 2, 2026. I have had several outages and my landline has not worked for two weeks. Three different technicians have been dispatched and they have all been exceptionally professional and very personable. However all three quickly diagnosed the problem as being outside on the main line which would require a different type of expertise and equipment to remedy the issue. The company keeps sending out the wrong people even though I clearly articulated the information that I had received from the previous technicians.
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Cogeco delivers 100% local support on a fibre-powered network. For more than 65 years, Cogeco has been in smaller cities across Ontario and Quebec—and that’s true for our employees too. We live in the communities we serve, and customer satisfaction is our priority. Thanks to our powerful network, our residential and business customers can get Internet with speeds of up to 1 Gbps, TV with all their favourite content in one place, and reliable home phone service.
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Cogeco, c’est un service 100 % local et un réseau propulsé par la fibre. Depuis plus de 65 ans, on est présent dans les petites villes du Québec et de l’Ontario, et cela vaut aussi pour nos employés. On vit dans les communautés qu’on dessert et la satisfaction de notre clientèle est notre priorité. Grâce à notre puissant réseau, nos clients résidentiels et commerciaux ont accès à Internet avec des vitesses allant jusqu’à 1 Gbps, à une télé qui regroupe tout le contenu en un seul endroit et à une téléphonie résidentielle fiable. See more
