Review Time
I just signed up for the platform, so my experience is still in the beginning phase. The registration was simple, and the interface is user-friendly at this point. I'm in the process of exploring the features and hope to see improvements as I continue.
Total scam. Georgia property owner here. I actually already found a tenant before they began. All Home365 needed to do was facilitate the onboarding and getting the tenant into the property. They did nothing but actually prolonged the process for NO REASON AT ALL (he was already pre-vetted). Additionally, they lied on the terms that they promised, one of many examples being that they said that they only cover 1 month of rent after a tenant defaults rather than cover rent until property is rentable again (tenant is evicted). Most egregiously, they had some rando contractor come into the house - UNSUPERVISED - to perform assessments. Unsurprisingly, about $1,000 worth of tools and equipment disappeared. Additionally, the shady contractor went out of their way to make the house even more damaged so that they can photograph it after the fact and claim it for potential work. Home365 claimed no responsibility for their total incompetence and failure in their duty of care to their client.They didn't even refund the money they took from me for doing absolutely nothing, except, well, to waste weeks of my time.I would give them 0 out of 5 stars if I could.
Be extra careful with this service agency, not transparent at all. Will explote all fees like crazy. In 4 months, they couldn't rent my place but charged the monthly fee on time and even add more to it. I got the service on April 28th, and they charged the entire month. Double and triple verify what you signed because they'll say one thing and put on writing something else. When I canceled the service, they charged a fee for the fee of the fee...took days to reply to messages after I got the service but to recruit within an hour they would call back. TERRIBLE AND WORSE SERVICE EVER... LIARS
What stood out to me is how predictable it all feels. I’ve got two homes in the Phoenix area, and even when a tenant paid late, my income came in like clockwork. No chasing, no stress. It’s nice to finally feel like this is a real passive investment.
DO NOT SIGN A LEASE TO BE A TENANT HERE!! These fake reviews are so obviously badly written by ChatGPT lol!Edit: the disrespect I have received from employees here is absolutely insane. I’ve had to block numbers and record phone calls.This company stole over $2000 from me when they debuted my account for two months of rent instead of one when unauthorized. I am still missing the money after a week with absolutely no compensation or accountability. Just accusations I am lying and blaming me and some third-party vendor. The interest owed on my credit cards I have been forced to use because of this will be insane. But not a care in the world from this greedy company.Yet I’m demanded to take care of this myself while allowing people from the company in my home randomly. Imagine if this were the other way around? I will not be renewing my lease which causes the homeowners some issues as well. Do NOT rent from here. Per my lawyer, this was against the law.
I had some delays with leasing out my property in Phoenix, it took about a month, which stressed me out at first. But the communication was really solid and they found the right tenants, not just the fastest ones. Looking back, I’m glad they didn’t rush it. No issues since then and rent’s been steady.
I’ve got a single-family in the Pittsburgh suburbs and I only check the dashboard once a month now. Everything just works. Rent comes in, tenants are happy, and if something breaks, it gets fixed before I even hear about it. Best property management experience I’ve had so far.
Managing my rental in Vegas from out of state used to give me anxiety. Late-night calls, tenant issues, you name it. Since switching to Home365, I’ve actually been able to relax. They even covered a repair when the fridge stopped working, didn’t cost me a cent. Wish I’d found them sooner.
I need the leasing department to call me and assist with this lease agreement to be broken! All Stewart F and Daniela are doing is closing my tickets and Not Addressing my issues! I am writing to formally request to break my lease for the property. As you know, I have raised concerns regarding the property's condition, specifically due to the hazardous issues, such as mold, structural damage, unsafe electrical systems, along with other issues mentioned in this house inspection. Despite bringing these issues to your attention, they remain unresolved and continue to pose a safety risk to me and my children as well as my brother. A recent home inspection conducted on 03/31/2025 identified several safety hazards that need immediate attention. I am requesting to terminate my lease agreement under Georgia law, which allows tenants to break a lease when the rental property is deemed uninhabitable due to health or safety violations. I would like to discuss the next steps and finalize the necessary paperwork for an early lease termination. I have many screenshots showing the amount of times I made a request via their ticket system "vendors" that they sent came to view the issues and submit "bids" which is what they call them and they said the owner has refused to actually fix these issues. I want to evacuate, but I know that if I dont speak to anyone they will continue to charge me rent even after all these concerns have been formally documented since February. I had to take it upon myself to report them to the county due to the condition the home was in. I moved in with all of these pending issues, because I was promised they would be addressed the first week I was there and we are now here 4/4/2025, and nothing has been done. I was willing to make this month's payment until I got the inspector's report and mold report if this website allowed me I would upload to show you all the proof. The levels were 5,854 above the elevated and there were 11 safety Hazards in the home that I did bring to their attention, and all they responded is I will try to see if the owner responds or accepts the bid. Update 4/10I still have not received an actual solution to this request. I sent multiple f/u emails.
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Home365 is reinventing Single-Family Home (SFH) property management by making it more profitable, transparent, and hassle-free.
We offer full-service property management at an affordable price, while covering your operational costs (vacancies, repairs, tenant turnovers, etc.) to maximize profits.
Save up to 20% on maintenance expenses and lost rental income.
- Vacancies and tenant issues draining your income? We've got you covered.
- Unexpected repairs and maintenance eating into your profits? We've got you covered.
- 60 days free cancellation.
- No junk fees. We find the best tenants, handle day-to-day operations with vetted local vendors, and keep you informed with a live owner dashboard that tracks everything from property condition to finances.
Maximize the profits of your Single-Family Home investment without the burden of day-to-day management.
Built for hands-free investors who want to enjoy passive, predictable returns while we cover the rest.See more
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