There needs to be faster response time and additional ways to get in contact with the people assigned to our property especially in urgent scheduling matters such as city mandated inspections, etc.
Additionally, we had to step in and communicate directly with the listing agent showing the property to secure a tenant due to the lack of response and lack of common sense exercised by the Home365 staff. The Home365 staff were generally three steps behind during the leasing process.
Overall, we are not happy with the “management” of our property as we have had to take multiple matters and issues into our own hands. The staff seem slow and incompetent. At times completely disregarding what we asked them to do including waiting to take photos of the property until it was cleaned. They went and took photos anyway and still billed us for the photos of the property despite the photos looking dirty.
Absent improvement we will not renew our management agreement.
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Home365 is reinventing Single-Family Home (SFH) property management by making it more profitable, transparent, and hassle-free.
We offer full-service property management at an affordable price, while covering your operational costs (vacancies, repairs, tenant turnovers, etc.) to maximize profits.
Save up to 20% on maintenance expenses and lost rental income.
- Vacancies and tenant issues draining your income? We've got you covered.
- Unexpected repairs and maintenance eating into your profits? We've got you covered.
- 60 days free cancellation.
- No junk fees. We find the best tenants, handle day-to-day operations with vetted local vendors, and keep you informed with a live owner dashboard that tracks everything from property condition to finances.
Maximize the profits of your Single-Family Home investment without the burden of day-to-day management.
Built for hands-free investors who want to enjoy passive, predictable returns while we cover the rest.See more
