I always check with Trustpilot ... except this time, and have literally paid the price. I ordered in haste and within minutes tried to cancel (realising too late all the red flags - no corporate details/poor info on the website and the Trustpilot rating) but was told this wasn't possible. Like a previous post I ordered the dualling balloon head toy (2!) When they arrived - in bashed boxes, the quality was awful and the instructions worse. I emailed to say I wanted to return the goods and eventually, after several emails, was sent an address in China to return them to. Clearly this would cost a significant amount and I have no confidence that I would ever get my money back. What to do now? Caught between a rock and a hard place. Lesson learned.
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