My daughter reached up on a high shelf to get something down and accidentally dropped some bottles of moisturiser on the floor. As my daughter began picking things up the female staff member shouted at her "Just leave it" so I replied and said "There is no need to speak to me like that" she replied All I said was leave it. I replied yes,you did but in an awful tone! There is no need to speak to people like that! She then told me to fk off and I replied the same back. I then reported her to management! They knew who I was talking about before describing her as this is not the first time she has been rude to a customer.
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