11 November - placed order online. 15 November - Evri emails me with 2 different delivery times then emails me to say "Sorry, your courier was unable to deliver your Home Bargains parcel today." I’d stayed in the whole day.17 November - Evri emails me again with 2 different delivery times then emails me to say "Sorry, your courier was unable to deliver your Home Bargains parcel today.” I’d stayed in the whole day.6 days since placing my order so I thought I would phone Home Bargains - no phone contact available. All I got was an automated message back from Home Bargains to say contact them if you haven’t had your order by "10 working days" - they call that customer service.Today Evri turned up in the morning not in the afternoon as their email stated; fortunately I was in as I like to be there when deliveries come, no email to say he was coming early, he just arrived. Box looked okay but when I opened it every Butchers dog tin was dented, the Winalot pouches box was squashed (fortunately not broken open) and the dog biscuits packages 2 were split open and everywhere in the box. The diary that I ordered was covered in dog biscuit dust and has dents and scratches on it. Covid tests squashed whether they will work or not who knows.I won’t be ordering from Home Bargains again.
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