Absolutley poor excuse of a company and complaints procedure. Ordered a parcel on the 19th November.’ Dispatched 23rd… all sounds great… until it wasn’t even attempted to be delivered and has been in the process of “being sent back for over 10 days”. Emailed to find out where my children’s Christmas presents I’ve ordered are for no reply! 8 days now and no answer from home bargains. I’ve tried contacting Evri as god knows what they’re doing with my parcel or have done…. I’m left completely in the dark for over £160 worth of toys with 2 weeks until Christmas. Disgusting. Change the complaints procedure and actually allow us to speak to humans and not wait weeks for a reply.. if I even get one!
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