I recently purchased cube shelving from home base biggest mistake I made item arrived damaged the customer care online is almost None existent, their phone line doesn't work 0333 003 7084
So I had to message on Instagram provide my proof and everything on Saturday morning, Monday after I get an email asking if I want a replacement or Refund I clearly stated I wanted a refund... instead I get an email saying my order is being dispatched which part of I want a refund did they not get
Taking my away my freedom to make my own decisions that's very manipulative as well as very oppressive after all the hassle No Body listened
Stay clear from this company or risk having stress
I clearly stated in both email and on Instagram but I simply got ignored
My order was placed online I have proof of the correspondence
Order number 001741340504
Claim your business profile now and gain access to all features and respond to customer reviews.
