So dissatisfied with this company my daughter was with them in a university rental in her second year in Newport.She left the house 21st June 2025 and she is now being chased by seven Trent for outstanding water bills! We have all the the proof of payments to your company and there was nothing outstanding when she closed her account with you so why when you’ve received payment off these University students why are you not paying there bills and standing by the contract agreement you set up with them? I’ve also just found out you were taking there money each month and certain months like January 2025 you didn’t pay seven Trent so the girls took it on themselves to pay the bill as worried the water would be disconnected! I will be trying again Monday to contact you but not hopeful of getting any response!
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