I have bought several items before; while the quality has been lacking, the low prices made it somewhat acceptable. However, my recent purchase of a standard-priced mattress has left me very dissatisfied. They advertised a soft mattress as firm, and it squeaks when someone lies down. The quality is very poor, especially for the market price. To make matters worse, the customer service is almost nonexistent. They seem unsure how to assist customers and instead resort to avoidance tactics. I won't be returning to this seller!
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