We wrote a real true review about Aroma Care who homecare.co.uk is advertising on their misleading portal about care providers offering 10 and 9 star reviews. when the review was published it was withheld by homecare.co.uk and NOT published even after I spoke to them to tell the compliance team the review was 100% true! I spoke to two female staff members from homecare.co.uk and both acted very unprofessionally, tell me, " we hold on to reviews for 7 days allowing Aroma Care to reply back to the review". In other words this is a total conflict of interest as homecare.co.uk are getting kick backs and payments to promote ONLY 9 and 10 star reviews about their clients, "the home care providers", who are paying them marketing fees and kick backs. So, how can the public trust homecare.co.uk feedback about care providers, as these reviews are all fake, misleading and glossy, as homecare.co.uk do not publish any negative reviews, as they are paid by the care providers. This is a very deceptive, misleading, fake portal making money for the wrong reasons !!! The poor elderly people are at high risk as this portal is making money publishing misleading reviews and interfering with real genuine reviews. How can the public trust this deceptive website "homecare.co.uk" ????So homecare.co.uk first give the provider 7 days to reply back to the review from the customer, until then the review is put on hold for 7 days and even my email was blocked by homecare.co.ukI spoke to two staff members who were bluffing as they are making money from the care providers and this is why every review is 9 and 10 !!! I will be reporting this site to the The Care Quality Commission, and to Stephen Kinnock the Minister of State at the Department of Health and Social Care elected MP for Aberafan Maesteg to investigate homecare.co.uk as they are putting the poor elderly people at high risk by covering up real reviews from real customers, with hands on experiences. This is a disgrace and very deceptive way to make money !!!! very unethical and a high risk portal that must be audited by the authorities.
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homecare.co.uk is the UK's most popular home care listing directory providing accurate and detailed information for anyone searching for a home care provider. Please be aware that we are not a care provider, nor do we own or are partnered with any home care agencies.
