homecenter.com

1.2
1.2 Based on 120 reviews

...

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Bapt03
A frustrating experience with this store

I had a frustrating experience with this store. I bought a mattress and bed, attracted by their appearance in the showroom, but what I received was of much lower quality. When I attempted to return them, the store refused. They claimed the bed couldn't be returned since it was opened, even though I only assembled it to inspect it. They said only the mattress could be returned, but I’d have to pay extra just to do so. I’m left with unusable furniture and a costly return process. Customer support was unhelpful, continually asking for more payments instead of resolving my issue. This company is unreliable; the displayed products do not reflect what you receive, and their customer service is lacking. Be cautious before making a purchase.

1
Date of experience: Nov 13, 2025

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