homecenter.com

1.2
1.2 Based on 120 reviews

...

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Manuel Coleman
DON’T BUY FROM THIS COMPANY

DON’T BUY FROM THIS COMPANY. I very rarely leave reviews but my experience has been so ridiculously awful, I feel compelled to warn people about this garbage company. Firstly the delivery windows don’t matter, paying extra for express means literally nothing. The delivery crew is not professional, leaving a mess, not completing assembly, asking for tips all throughout doing a shoddy job. They have delivered faulty goods on multiple occasions to me and I have spent 2 months on the phone going back and forth with them trying to get a refund for an item that was defective the day it arrived, and I complained about it the day it arrived. You spend 10minutes on a call with someone who doesn’t know what they’re talking about who says they are waiting for a response from their own team on the status for a refund or return. I have spoken to a dozen people and every single one has been incompetent and useless. The quality of products is awful, I would warn against any big purchases, don’t order anything that isn’t a collect in store otherwise you will receive something that is damaged or been poorly wrapped and stuffed in a dirty truck for weeks.

1
Date of experience: Aug 23, 2024

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