We r working parents (doctors ). We had ordered a bunk bed for kids from home center Sohar to surprise our children . They informed us that it will be delivered between 2 pm to 6 pm we took off from work and waited for the same but no intimation from home centre . Tried reaching the customer care and was of no use as it’s always busy and hardly anyone answers . Then We went to work at 6 pm at 7.30 we recieve a call telling where shud we deliver we requested them that we at at work and shall reach by 9; but that was refused by them and they told we will call u tomorrow . And we were promised after a lot of request from us to deliver on Tuesday that is today . And we sat waiting here and no message from their side . Again we started trying the local store and customer care numbers for several times finally we got customer care and they found out and told it’s not today they cannot deliver it today may be a later date . This is such a unprofessional behavior from their side and now my kids have lost hope of having their bunk bed . Very careless behavior after taking money from us . Not at all satisfied and will never order from home center ever again .
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