I recently had the misfortune of purchasing furniture from HomeCentre India, and I feel compelled to share my dreadful experience. I purchased BIANCA NEST OF TABLE - GOLD UNIT but due to improper installation by the HomeCentre team, the product got damaged which was a manufacturing defect. After raising a complaint I received disappointing customer service from the HomeCentre team saying after inspection and taking some random pictures they concluded that the damage was done by the customers which was a lame and pathetic excuse. They directly closed my ticket without my consent.In conclusion, my experience with HomeCentre India has been a colossal disappointment. The combination of poor product quality, lackluster customer service, makes me strongly advise anyone considering purchasing furniture from HomeCentre to think twice.
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