Totally misleading service. They are cheating customers by putting up misleading pictures and including additional details in small letters. Ordered a dining table set and when it came only the table was there. The pics even had the fabric of the chairs as reference. Called them back and they say its not possible to replace . Told them that I can return the product within 14 days, says as per T&C, and then they say they cannot take back furniture assembled. How am I as a customer, supposed to know whether this product wud be assembled at home or otherwise. I have escalated to a manager who never calls. the staff keep saying manager will call who never calls. Either i need a complete refund or you can replace the product for me and I can order something from Homecentre even at a higher cost, but a product that suits my requirement and not something sold to me misleading.The agents are not helpful and a manager who is never there. Never buy anything online from Homecentre
Claim your business profile now and gain access to all features and respond to customer reviews.
