Bought a sofa sets from Home Centre Abu Dhabi (Yas Mall and Dalma Mall). Was delivered and put in the apartment. At first sight, all looked ok, but within a few minutes I started noticing black spot discolouration along the side of all the sofa set. Closer examination was clear that there was pieces of dead cockroaches that had been crushed along the sofa. We took pictures and showed it to them on their WhatsApp. They acknowledged the problem and said someone would be in contact straight away. After many calls and even going into Yas Mall centre and seeing the duty manager, no one sorted the issue! In fact we showed the manager that there was even a cockroach infestation in a product in the store! He removed the product (a wooden washing bag) and confirmed that there was clearly a problem. They still haven’t resolved the issue and now say that it will take a few days to get back to us! I am so disappointed but having seen all the poor reviews, I don’t think it will ever get it resolved! I wish I had seen the reviews before going to their store!
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