homechef.com

3.8
3.8 Based on 1.7K reviews

Home Chef is a leading meal kit company that offers subscription meal kits on homechef.com and retail meal kits at more than 700 Kroger grocery stores in the United States. Every meal kit includes the fresh ingredients in just the right amount you need to...

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Susan Merritt
BE VERY CAREFUL WHEN REVIEWING AN OLD ACCOUNT!!!! I received promotion info to come back to Home Ch

BE VERY CAREFUL WHEN REVIEWING AN OLD ACCOUNT!!!! I received promotion info to come back to Home Chef. I logged into my old account & tried to review the available menu before making a decision. I looked at a few and the logged out, but did not place an order. But somehow an order was generated, with my account still in an "inactive" state. I did not realize this until the order had already shipped. They were even able to pick up my credit card info, without my permission,even though the one showing on my account was no longer active! When I called & explained the problem I was told they were sorry, but the could only credit me half the cost of my order. Most of the meals ate not even things I will eat! I had my account deleted from the system and will never order from Home Chef again or recommend to anyone I know. This us no way to run a business!!!

1
Date of experience: Mar 17, 2026

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Business Details

  • Home Chef is a leading meal kit company that offers subscription meal kits on homechef.com and retail meal kits at more than 700 Kroger grocery stores in the United States. Every meal kit includes the fresh ingredients in just the right amount you need to make simple, delicious recipes in the comfort of your own home. Home Chef has a variety of different meal kits. The classic version where you can make dinner in approximately 30 minutes or less. An Express version, which takes 15 minutes to cook. And a lunch kit that can be assembled in 5 minutes. Home Chef recipes are designed by its chefs to be easy to make for any skill level and delicious!See more

  • email support@homechef.com
  • call 8722252433
  • language https://homechef.com

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