I thought that I ordered mu granddaughters bedroom set as individual pieces because I needed 2 night stands and didn't need a dresser mirror. Wjen my order came th we re was only 1 night stand and a dresser mirror. So they next day I text then and my response was " well thats what you ordered!" I responded and said I would have never purchased a mirror, I have no use for one. Her response was the same. I finally found a phone number for them and so I called. I explained my situation to the man on the other end of the phone and his response was even more shocking. He said she was right and they "Don't make mistakes!" I was so taken back with his response that I said " your tellong me your perfect? And he said yes! Than after going back and forth for a few mimutes, it finally came out that you can only order bedroom suites, not individually. At no time did either one ask me how to make it right? I own a business and this is not the way to treat your customers because negative feedback is like a terminal illness, it will eat you alive!
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Home Cinema Center offers one of the largest product selections on the Web, backed by a knowledgeable and caring, educated customer support staff.
