A company's true nature is often revealed through its customer service, particularly during unexpected issues. The support team for the service has completely disregarded all requests for assistance after the sale, with no one taking responsibility to resolve the issue. The customer service experience has been disappointing.
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Home Coffee Machines is what we specialize in. Some of the brands we work with are Rancilio, Profitec, ECM and Ceado. We believe that products should be serviceable and last!
