Home Depot isn’t an honest company. They are completely untrustworthy. We ordered three kitchen appliances from them. When I didn’t see an install fee for the dishwasher I contacted them them, and three different people told me that installation was included in my order. One said, “It isn’t showing on your order but I see it in another system we have, and it absolutely is included”.
When the delivery driver/ installer was on the way two months later I asked him if he would be installing the dishwasher. He said that they do not install gas appliances, or dishwashers. He told me I had to get my old one out before he got there for takeaway, and install the new one myself. I told him to return it, I didn’t want it.
Home Depot played around with our refund amount, using deductions for specials etc., and only refunded $634 on an $850 dishwasher on sale price. It’s hard to judge what the refund should have been because their multiple purchase discount runs everything together. The appliances that were delivered were just thrown into the spaces for them. Not leveled, and packing materials not removed.
Totally disappointed in Home Depot. I ordered the dishwasher from a local dealer for $850, and they will do a proper install, and takeaway for $179.
I’m done with Home Depot.
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