I can't fault the customer service; they've been quick and friendly in response. However, they haven't resolved the issue. For some reason, the company cannot supply a crucial component for their 5-in-1 air purifier. The manual states not to use the unit if the UVC bulb fails, and now I can't use it. The unit is only three years old, yet they don’t stock the necessary bulb. The only option is a supplier in Europe with a two-month wait, leaving it unusable in the meantime. I definitely wouldn’t purchase from this company again.
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We put the home in HoMedics. Our mission is to keep you feeling good. We're transforming your space, redefining your self-care and bringing relaxation home.
Over the last 3 decades, we've devoted ourselves to becoming the leading innovator in home beauty & personal wellness. We bring relaxation out of the salons and into your home. From the shiatsu massage range that begun our journey to IPL hair removal.See more
