I would rate this experience as zero stars if possible. I placed an order for a shelf on December 5th with the expectation of delivery within 10 days. After multiple emails, the shelf never arrived, with the support team blaming the delivery service. Despite my repeated requests to cancel the order and obtain a refund, I am still waiting for my money to be returned. I ordered the same item from another seller, and it arrived within five days, highlighting that there are many better options available. I will not be using this service again.
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