I ordered 1500l just before the price shot up, but my oil never arrived.
I sent a query using their web form, and an email - no response.
Eventually got them on the phone - they claimed their driver could not get their 4 wheel tanker down my road.
Every oil delivery I've had over the past 10+ years has been in a 4 wheel tanker!
I explained this to them, and explained that the bin lorry is able to get down my road every week without issue.
They said they would attempt to re-deliver, but the next day I got an email from them saying their smallest tanker was too big to fit down my road, and that my order had been cancelled.
In my reply I said that if they didn't want to deliver the oil which I had already paid for, they could buy it back from me at the current retail price. This seems fair - they'll resell it at this price.
Again, no response...
DO NOT USE HOMEFUELS DIRECT!!!
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