My visit to this location was shockingly disappointing. The assistant manager exhibited rude and dismissive behavior. As a loyal customer who has spent a significant amount at this store, I was surprised by the lack of courtesy. The assistant manager was unhelpful and seemed to look for reasons to deny my return. This experience was unlike any I’ve had before. I later contacted another location where the manager resolved my issue immediately. The contrast in customer service was stark. I feel I deserve an apology, but I won’t return to this store.
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