I am now pursuing legal action after being misled for over a year. I've had 15 service calls for one job, and I'm escalating this to the ombudsman. When you respond, please clarify the reasons for not completing my appointment after so many attempts. This situation has been unbearable. The housing manager seems too embarrassed to provide any updates, and the CEO appears unresponsive. I will be filing complaints with all relevant authorities. This organization is appalling, and the staff lack compassion!
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Home Group is one of the biggest housing associations in the UK with a turnover of £493.2m. We are also one of the UK’s largest providers of new homes and houses for affordable rent. In addition, we provide long term integrated housing, health and social care.
