homelet.co.uk

4.8
4.8 Based on 361 reviews

HomeLet is award-winning: Sunday Times Top 100 Best Companies to Work For employer two years running, Feefo Gold Trusted Service Award winner (based on over 6,000 independent customer reviews) ESTAS Best in Sector Tenant Referencing & Insurance 2019, ESTA...

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Average Rating

4.8

/
5

361 Reviews

5 Star
93%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
4%

All Reviews

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Review Time

Natalia Garcia
I have just rented a new flat and Adam Key has made very easy to set a tenants insurance, in particu

I have just rented a new flat and Adam Key has made very easy to set a tenants insurance, in particular for his patience to solve my doubts and his explanations. He definitely made it easy to understand the different aspects of it. As a foreigner, that effort has been highly appreciated.
Thank you!

5
Date of experience: Feb 09, 2026
Outstanding Service from the Representative

I secured insurance yesterday and had a conversation with a representative. I must say, I’m truly impressed with her demeanor and tone. She was thorough and patient throughout our discussion. I'm very confident in my choice to use this service, and I’m pleased that she’s always available to assist if necessary.

5
Date of experience: Jan 23, 2026
John Ross
Exceptional assistance and thorough information provided

The representative was extremely helpful and dedicated time to offer various quotes while covering all the necessary details. They patiently and courteously addressed all my questions regarding insurance in the UK.

5
Date of experience: Dec 16, 2025
Faye Foster
Exceptional service from a wonderful representative

I received a call from a wonderful representative who was professional, friendly, and delivered outstanding customer service. If only all customer service interactions were as pleasant as this, it would simplify everything significantly.

5
Date of experience: Dec 06, 2025
Priscilla Barnes
A Big Thank You!

I had a conversation this morning with a representative who was fantastic at clarifying everything for me and assisting in finding the best coverage. They were friendly and empathetic.

5
Date of experience: Dec 04, 2025
Henrietta Smith
Exceptional Service During Renewal

I had the pleasure of renewing my policy with a representative who was extremely professional and provided outstanding service, just like my previous experiences. The whole process was smooth and efficiently managed.

5
Date of experience: Dec 03, 2025
Naila
Smooth Renewal Process

Thanks to the representative for an effortless renewal call - they were efficient and understanding throughout.

5
Date of experience: Dec 03, 2025
Jay Morgan
Outstanding Service

I spoke with a representative to renew my policy. They were very professional and provided excellent service, just like before. The entire interaction was seamless and well-managed.

5
Date of experience: Dec 03, 2025
Calmement
Relief During Moving

I had a great conversation with a representative, and the outcome was very relieving, especially with the stress of moving. Definitely recommend!

5
Date of experience: Dec 03, 2025
Narcissa S.
Very Helpful Service

I had a good and helpful conversation with a representative this morning. My insurance was transferred from my old property to the new one without any issues. Thank you for your assistance and patience!

5
Date of experience: Dec 02, 2025

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Business Details

  • HomeLet is award-winning: Sunday Times Top 100 Best Companies to Work For employer two years running, Feefo Gold Trusted Service Award winner (based on over 6,000 independent customer reviews) ESTAS Best in Sector Tenant Referencing & Insurance 2019, ESTAS Supplier of the Year 2019, UK Top 50 company for customer service for three years running.

  • email customer.experience@homelet.co.uk
  • language https://homelet.co.uk

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