I signed up with Homes.com on February 12, 2025 and cancelled on April 22, 2025 with a live agent. Despite cancellation, the company continued to withdraw $140/month from my account. By September 2025, that totals $1,120, including five months of charges after cancellation.To make matters worse, I received two emails from Homes.com (“We’re sorry to see you go”) confirming my membership cancellation—one dated April 22, 2025 stating cancellation effective Feb 11, 2026, and another dated September 24, 2025 stating cancellation effective Oct 11, 2025. Neither email disclosed that funds would continue to be withdrawn.When I contacted support in July, I was told my account was cancelled but I was somehow “locked into” a contract through April 2026—something I was never informed of at sign-up and which is not mentioned in the cancellation emails.This practice feels deceptive and costly. I am requesting: 1. Immediate stop of all billing 2. Refund of $1,120 (including the $700 charged after cancellation) 3. Clear and honest disclosure for future customersI am sharing this review so others are warned to carefully review any agreements before entering payment details. Homes.com needs to honor cancellations when they confirm them in writing and stop withdrawing funds without proper disclosure.
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