On January 16, 2025, I was contacted by a Homes.com representative who offered what was described as a promotional membership for $636 per year. I was explicitly told that the $636 was a one-time annual payment. At no point was I informed — verbally or in writing — that this was a monthly recurring charge. There was no written agreement or call transcript provided, and everything was handled over the phone.Only after noticing several charges on my credit card did I realize I had been billed $636 every month, totaling $2,544.00 before I was able to stop the billing. When I contacted Homes.com, they had no record or documentation to confirm my supposed agreement to a recurring charge.This situation is a clear violation of California’s Automatic Renewal Law (Cal. Bus. & Prof. Code § 17600 et seq.), which requires businesses to disclose auto-renewal terms in a clear, conspicuous manner and obtain affirmative consumer consent.What is even more concerning is that I am not alone. I have since discovered that many other California Realtors have reported similar experiences with Homes.com — being misled into thinking they were purchasing a one-time annual service only to discover they were enrolled in an undisclosed monthly billing cycle.It is apparent that this is part of a larger, intentional sales tactic designed to mislead real estate professionals and inflate subscription numbers through omission and misrepresentation. This behavior is unethical, potentially illegal, and financially harmful to our membership.
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