I want to emphasize that integrity is crucial in any business relationship. Deception and misleading practices should not be tolerated. Unfortunately, my experience with the service has been quite the opposite. I am writing this review to caution others regarding the representative involved.
This individual has shown a troubling lack of transparency and has been remarkably dishonest. I have encountered multiple disputes related to their actions. They fabricated a false charge to unjustly withhold my deposit after I vacated an apartment. My requests for an appropriate address to submit legal documents were completely ignored. In fact, they outright refused to provide me with an address to contest the seizure of my security deposit. Their behavior is reminiscent of a chaotic environment where only self-interest prevails.
They failed to conduct the required pre-move-out inspection while I was present, neglecting their responsibilities as mandated by state laws. Eleven days after my departure, I submitted proof of my deposit, yet the next day they attempted to claim the entire amount, exceeding what was actually owed. This is not only unethical but demonstrates a disregard for the law. Adding to the situation, they filed a restraining order against me to obstruct my access to a legal address for correspondence. This conduct speaks volumes about their character, and I firmly stand by my account of these events. This representative does not deserve to serve the public.
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