Excellent! Very helpful on the urgent call l made when we had an emergency with an unexpected escape of water from a pipe in the loft. My first call had been to my home insurance provider, where, despite having emergency cover as part of my policy, they stated they couldn’t help with the repair; pretty unbelievable! Then, fortunately I remembered that ten months ago, when notifying Anglian Water of a forthcoming house move to a different county, l had been offered a policy with Homeserve. They were everything my home insurer wasn’t! Homeserve sent someone within two hours and the problem was repaired during the call out. So pleased l signed up with them. There was a £30 excess to pay, which I had forgotten about, but it was nothing compared to my home insurer telling me their excess was £500 and they weren’t even prepared to sort out an emergency repair! (That’s the Halifax in case anyone needs to know who not to use; needless to say I will not be renewing with them.) I Would certainly recommend Homeserve after my recent very positive experience with them.
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