The booking wasn’t great, the wrong guy was sent first of all and the appointment time was changed last minute. The second visit was cancelled as apparently someone booked it wrong as a 30 min appointment instead of a half day appointment. The third time the engineer did turn up and was incredible. Very polite, explained everything, worked quickly and neatly, he cleared up all his mess and was approachable and a nice guy. I can’t say highly enough about the engineer that undertook the work at my house.
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