After purchasing a 7-piece dining set from Homesquare I saw the reviews on this website and got really nervous that I made a mistake purchasing from this company. Thankfully, my experience was wonderful. I had no issues from order to delivery. Homesquare sent emails confirming my order as well as updates on shipping. When I received the shipping notice it said 5 boxes when I ordered a 7-piece set. That made me worried 2 items were missing. Therefore, I reached out to Homesquare via email (they do not have a live person when you call, and they direct you to email which is my only disappointment). They were quick to respond to my email and said they reached out to the manufacturer to confirm the number of boxes in the shipment. They followed up once the manufacturer responded and assured me there were 7 pieces within the 5 boxes. Communication from the transit company and delivery service was excellent throughout as well. Delivery was smooth and the boxes arrived undamaged. My husband and I put together the dining set (which was surprisingly easy) and found it to be far better quality than we had hoped. Nothing was damaged and no missing pieces. I wanted to submit my review because the reviews on this website scared me. Had I not purchased before seeing the reviews, I would not have purchased from this company. However, my fear was unfounded and I'm happy to say my experience with this company and the quality of the set we purchased outweighed my expectations. I would buy from Homesquare again.
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Home Square is one of the fastest growing online furniture retailers in North America. With over 75,000 SKUs, Home Square is a leader in online sales for all items home and office. We are located in Burnaby, BC, Canada and sell to customers in the United States and Canada.
