If I could give ZERO STARS, I absolutely would. This service is incredibly frustrating to deal with. I made a purchase without checking reviews for the first time, and I regret it deeply. I canceled my order just 5 minutes after placing it, but despite my repeated attempts to confirm the cancellation, they completely ignored me and shipped the product anyway. After delivery, I received a generic email stating they were 'reviewing' my cancellation request. There’s no way to speak to anyone directly, and every email I send gets the same automated response four days later. This has been the worst customer service experience I've ever had. AVOID THIS SERVICE AT ALL COSTS. You will regret doing business with them; they are truly terrible and should not be operating.
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Home Square is one of the fastest growing online furniture retailers in North America. With over 75,000 SKUs, Home Square is a leader in online sales for all items home and office. We are located in Burnaby, BC, Canada and sell to customers in the United States and Canada.
