I purchased two dressers and a nightstand from them and when I realized I didn't need them, I attempted to cancel the order using the "Cancel Order" button on the website, but it wouldn't allow me to. I tried to call customer service several times and finally the answering machine said that "no one was available to answer calls", so I placed a return request via their website. Two weeks later I still did not receive a response or a return label to send the items back. When the order finally arrived (several days later than they said it would), I kept trying to reach them... days later someone finally emailed me with instructions on how to return the items. The boxes were never opened, and I got charged $183.94 for shipping. I wish I had read the reviews on them before I bought anything, which were mostly bad... they have the worst customer service! I wouldn't buy anything from them if I were you.
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Home Square is one of the fastest growing online furniture retailers in North America. With over 75,000 SKUs, Home Square is a leader in online sales for all items home and office. We are located in Burnaby, BC, Canada and sell to customers in the United States and Canada.
