DO NOT buy from Home Square, which is Cymax stores. If you are shopping on Amazon, Houzz, Walmart or any marketplace make sure the seller is NOT Homesquare/Cymax. There is NO customer service at all. We purchased a couch for our daughters first apartment. The couch was left in the back parking lot of her apartment building with a huge hole in it. They did not even bother to ring the intercom or place the item in the building. Had no idea it was delivered until we received an email. We immediately tried to contact them and took pictures of the sofa. NO response! NO live person just gives you an email. I even tried to create an account with their “help center” who said my order does not exist. We then called Walmart who also tried to contact them on our behalf. NO response!! I now have to dispute with my credit card company and hope that works. Thanks to Walmart for trying to help! DO NOT order from this seller on any marketplace!!
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Home Square is one of the fastest growing online furniture retailers in North America. With over 75,000 SKUs, Home Square is a leader in online sales for all items home and office. We are located in Burnaby, BC, Canada and sell to customers in the United States and Canada.
