Terrible service. I signed up with Noone Internet and, without being told, got moved to Home Telecom. Since then, my connection keeps dropping.
I’ve figured out why. You keep changing my IP address, and every time it changes, the router drops the connection and takes a few minutes to come back up. This happens multiple times a day and is getting worse. I work from home, so I need a reliable connection.
One of Noone Internet’s selling points was a fixed IP, but that’s gone too. My IP now keeps changing, and I need a static IP for work.
On top of that, I’m trying to leave and can’t get my OTS details to match. My new supplier says the details on record don’t match mine, so even switching away from you is turning into a nightmare.
Claim your business profile now and gain access to all features and respond to customer reviews.
Home Telecom is the preferred supplier for many major Letting and Estate Agents across the UK. Tenants and homeowners can benefit from our exceptional quality products and packages, UK based customer service support and are guaranteed a premium service.
