Everything you see on here is pretty much spot on. If you use hometown quotes, expect at LEAST 30%-40% of your volume to be fake leads. Whether it is someone who doesn't have any of the vehicles listed in the lead, people who never requested a quote at all, or just flat out phone numbers and emails that are disconnected, you will find it all. And if you want a refund on these leads, good luck. Out of the probably 100 leads we have requested a return on, maybe 10 were actually reimbursed. They will not give you a reason as to why they wont refund them, and if they do it is always an excuse that doesn't make sense. I even once was told "we called the number provided and got through", to a line that we verified was not even in service. We have been using this service for ~6 months now, and I would estimate that only about 20% of the leads that you get through are even workable, and you may close on 5% of those. Overall, I would never recommend anyone in the industry use this service, unless you are looking to waste a lot of time and money.
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