They blocked my card after I canceled a payment mid-process and flagged it as fraud. I confirmed the transactions were authorized, yet my card remained blocked for over a day, preventing all my purchases. When I contacted customer service, they sent me to the fraud center, who refused to assist me. I spent an entire day calling back and forth without resolution, and ultimately missed a bill payment, incurring a late fee. It’s frustrating that they wouldn’t escalate my issue.
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Home Trust helps Canadians fulfil their dreams of home ownership, starting a small business or saving for the future.
