I would give zero stars if I could. Historically, I have good experiences with this company until there’s an issue. I tried calling in for customer service and the employee, then their manager were extremely rude and dismissive frequently talking over me an unwilling to let me explain my issue. I have rarely if ever have experienced that level of disrespect from a company. I will not support them again based on this interaction alone.
Called in and they told me they would ship my order in one shipment- and to ignore the second shipment/tracking number. The “manager”refused to acknowledge what I was told by customer service. Yes I was emailed- but when I called in I was told to ignore the second order and that they would combine ship. They did not which cost over $100 in extra shipping costs. Not even willing to work with me on goodwill/customer service or acknowledge what I was told by their employee. You have lost a lifetime customer over less than $100 and I will make my mission to do more reviews and let everyone know how you treated your custome that day.
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HondaPartsNow.com, by Genuine Parts Now, Inc. is the leading supplier for brand new Genuine Honda parts at substantially discounted prices that are directly shipped from authorized Honda dealers to your location. Established as a family run business for over a decade, HondaPartsNow.com offers all available genuine Honda parts and accessories, including hard to find Honda parts.See more
