Honest Burger Cardiff Store (30/10/2023)Sent me food well after an hour since I ordered which was cold and soggy. The burger I had ordered had items I wanted removed as I was allergic and they forgot to include my additional order of Rosemary Salted Fries. Tried to resolve with store (Dan) who was initially helpful and stated to go to Uber and they would authorize refund. Uber then refused the refund so I contacted the store and I spoke to the local village idiot (lawrence) who had a hissy fit because I swore out of frustration (in general, not at him) and he was almost crying when he told me he didn't need to take this and put the phone down.I would avoid unless you want cold food and incompetent staff who get emotional when you try and resolve the situation, any burger place in Cardiff would be better than honest burger (honestly)
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It’s been over 10 years and we’d like to think we’re now pretty good at burgers and chips. It’s been a bit of a blur, a lot of hard work, but that’s been half the fun. Good enough just isn’t good enough here. We don’t mean to brag but we’re all about top quality beef, the best potatoes and good times. Don’t just take our word for it though, we’ll let our food and people do the talking. After all, we’re Just Being Honest…
From day one, we wanted to make the best British burgers on any menu, anywhere. So we spent time getting to know the best butchers in London.
And we’re butchers too.
We’ve opened our own butchery so we can make the burgers we’d always dreamed of. Our way. From scratch.
Our beef comes from British native breed cows farmed in Great Britain & Northern Ireland. They’re grass-fed and well looked after with space to roam in the fields during spring, summer and autumn and only see a barn when it’s too cold outside during winter. We’ve also got our own butchery, making our burgers from scratch every single day. See more
