I visited Honest Burgers today around 13:30pm. When I entered, I was looking for the halal certification, but I didn't see one. So, when the server approached me, the first thing I asked if the meat is Halal, he said only chicken is halal, not the beef. I said okay I'll order the chicken burger. I ordered the Truffle Raclette burger for take-away. When I went back into my office excited to eat my burger. After few bites I tasted something unusual I've never tasted. I opened the burger and found something looking like a bacon I asked my colleagues who affirmed it was bacon. In shock, I packed the burger and ran to the shop in 5 mins. I spoke to the same server and asked him if that was pork in my burger. He affirmed. I asked him why didn't you tell me when I asked you if the chicken was halal? He then took me to his manager. While standing in front of the manager and server. I said why didn't you server ask me if there is pork in the burger when I asked if the meat is Halal? The manager said, I should have read the leaflet where it states there is pork. But my argument was that it is common sense that Muslims do not eat pork, when I ordered the burger, I was asked if I want rocket or lettuce, this has never happened because I'm always told if there is alcohol or pork in the food. The manager replied in a stern manner again stating you should have mentioned you don't want pork. I replied how would I mention if I don't know and how can you assume I can read English? I also stated is asking for halal considered as an allergy, because you asked me if I have allergies, and I said no so why didn't you tell me about the pork in the food? I was in shock by the cold treatment and just wanted to leave so I quickly requested a refund. The manager didn't ask me if I want a refund or suggest a good gesture but rather blaming me for eating pork? If this was a individual who wanted vegan food or was a vegetarion? This would have been a bigger issue but because I am a Muslim, and that Ramadan is sooner than later. This is how I get treated?
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It’s been over 10 years and we’d like to think we’re now pretty good at burgers and chips. It’s been a bit of a blur, a lot of hard work, but that’s been half the fun. Good enough just isn’t good enough here. We don’t mean to brag but we’re all about top quality beef, the best potatoes and good times. Don’t just take our word for it though, we’ll let our food and people do the talking. After all, we’re Just Being Honest…
From day one, we wanted to make the best British burgers on any menu, anywhere. So we spent time getting to know the best butchers in London.
And we’re butchers too.
We’ve opened our own butchery so we can make the burgers we’d always dreamed of. Our way. From scratch.
Our beef comes from British native breed cows farmed in Great Britain & Northern Ireland. They’re grass-fed and well looked after with space to roam in the fields during spring, summer and autumn and only see a barn when it’s too cold outside during winter. We’ve also got our own butchery, making our burgers from scratch every single day. See more
